Privacy Policy

AlphaCash Privacy Policy

Effective Date:

January 5, 2026

Last Updated:

January 9, 2026

Alpha Modus Financial Services, LLC and Alpha Cash (“AlphaCash,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you access or use our kiosks, mobile application, website, and related services (collectively, the “Services”). Collection of sensitive identifiers (including government-issued identification, Social Security numbers, and biometric identifiers) occurs only where required to provide regulated Services (e.g., Know Your Customer/Anti-Money Laundering compliance) or where you provide prior express written consent as required by applicable law, including North Carolina's biometric privacy requirements.

1. Information We Collect

a. Personal Information

We may collect personal information including but not limited to:

Full name
Date of birth
Mailing address
Email address and phone number
Government-issued identification (e.g., driver’s license, passport)
Photographs, selfies, or biometric identifiers (including facial geometry and other biometric data derived from photographs) where legally permitted and with your prior express written consent where required by law. We collect, use, and retain biometric identifiers solely for identity verification and fraud prevention purposes. We do not sell biometric identifiers or share them for targeted advertising. We will delete biometric identifiers on the earlier of (i) the first anniversary of your last interaction with Alpha Modus, or (ii) within three years of our initial collection, whichever occurs first, unless a longer retention period is required by applicable law or regulation. Before collecting biometric identifiers, we will provide you with a written policy (made publicly available) explaining our retention and destruction schedule.
Social Security Number or taxpayer identification number (as required by law)

b. Transaction Information

Check images and check details
Transaction amounts, dates, and locations
Recipient and sender information for money transfers
Bill payment and purchase history

c. Device & Usage Information; Cookies and Online Tracking

IP address
Device type, operating system, and identifiers
Kiosk usage data
App usage logs and analytics Information collected through cookies, web beacons, pixels, software development kits (SDKs), local storage, and similar tracking technologies on our websites and mobile application (including analytics and, if applicable, advertising identifiers)
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired). You may manage cookie preferences through your browser or device settings. Where available, you may also use our in-product cookie preferences tool accessible at [insert link]. We honor platform-level Global Privacy Control (GPC) signals as an opt-out of sale/sharing where required by applicable law. Note that disabling certain cookies may limit functionality of the Services.

d. Location Information

Approximate or precise geolocation information when you enable location services on your device or when we derive location from your IP address. We collect location data when required for fraud prevention, regulatory compliance, or service delivery (such as directing you to the nearest kiosk location). You may disable precise location collection through your device settings, though this may limit certain features of the Services.

2. How We Use Your Information

We use your information for the following purposes and based on the following legal grounds:

Verify your identity and comply with legal and regulatory obligations, including federal and state money transmission laws, Bank Secrecy Act requirements, and anti-money laundering regulations (Legal Basis: Legal Obligation and Legitimate Interests)
Process financial transactions and deliver requested services, including check cashing, money transfers, bill payments, and other financial services you request (Legal Basis: Performance of Contract and Consent)
Detect and prevent fraud, unauthorized activity, money laundering, terrorist financing, and abuse of our Services (Legal Basis: Legal Obligation and Legitimate Interests)
Comply with Anti-Money Laundering (AML), Know Your Customer (KYC), Office of Foreign Assets Control (OFAC) sanctions screening, Currency Transaction Report (CTR) and Suspicious Activity Report (SAR) filing obligations, and other federal and state regulatory requirements applicable to money services businesses (Legal Basis: Legal Obligation)
Communicate with you regarding transactions, account updates, customer support, and service-related announcements. We may also send you promotional communications where permitted by law, and you may opt out of promotional messages at any time (Legal Basis: Performance of Contract, Legal Obligation, and Consent for promotional communications)
Improve, monitor, and enhance our Services, including conducting analytics, developing new features, and ensuring the security and functionality of our kiosks, mobile application, and website (Legal Basis: Legitimate Interests)

3. How We Share Information

We do not sell your personal information as defined by applicable state privacy laws, and we do not share it for cross-context behavioral advertising. We may disclose or share your personal information with the following categories of third parties for the business purposes described below:

Financial institutions, payment processors, and money transmission network partners (for purposes of processing transactions, settling payments, and facilitating money transfers)
Identity verification, fraud prevention, and compliance service providers (for purposes of verifying your identity, screening against sanctions lists, assessing fraud risk, and satisfying our regulatory obligations)
Government authorities, regulators, or law enforcement when required by law
Service providers and processors that perform services on our behalf under written contracts that restrict use to specified purposes and require appropriate safeguards

4. Data Retention and International Transfers

We retain personal information only as long as necessary to:

Fulfill the purposes described in this Privacy Policy
Comply with legal, regulatory, and record-keeping requirements

Retention periods may vary based on jurisdiction and regulatory obligations; for example, we retain KYC/AML and money transmission records for at least five years after the relationship ends or the relevant transaction, as required by law, and we retain customer support and device analytics for shorter periods necessary to administer the Services.

5. Security Measures

We use administrative, technical, and physical safeguards designed to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have rights to:

Access or correct your personal information
Request deletion of certain data (subject to legal requirements)
Opt out of certain communications

Requests may be submitted through our customer support channels.

7. Children’s Privacy

AlphaCash Services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.

9. Contact Us

For questions about this Privacy Policy, contact us at

Email:

support@alphacash.ai

Mailing Address:

20311 Chartwell Center Drive, #1469, Cornelius, NC, 28031